NuvaPaw Payment Policy

1. Accepted Payment Methods

At NuvaPaw, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express

• PayPal

• Shop Pay

• Apple Pay & Google Pay

All payments are processed in Canadian Dollars (CAD).

2. Payment Processing

• Payments must be completed at the time of purchase.

• Orders will not be processed or shipped until full payment has been received.

• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the NuvaPaw website are in Canadian Dollars (CAD).

• Prices are subject to change without notice.

• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

The NuvaPaw store uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Return & Refund Policy.

• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at Info@NuvaPaw.com.

6. Fraud Prevention

NuvaPaw reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: NuvaPaw
Address: 49 Belmeads Garden, Edmonton, Alberta
Email: Info@NuvaPaw.com
Phone: +1780221355

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (MST)

We do our best to reply to your e-mail within 1–2 business days.